Terms and Conditions

These Terms and Conditions govern the use of the website projectyordanov.com (“the Website”) and the relationship between CREATIVE WEB SOLUTIONS EOOD (“the Company”, “we”) and the persons who use the Website, send enquiries or receive proposals from us (“Users”, “Clients”).

By using the Website you accept these Terms. Sections 8–12 govern our proposals and services and apply when a proposal or contract refers to them or when you accept our proposal. If you do not agree with these Terms, please do not use the Website.

1. Company information

CREATIVE WEB SOLUTIONS EOOD, registered in the Commercial Register of the Bulgarian Registry Agency
Company ID (UIC): 208122150, VAT No. BG208122150
Address: 2 Maria Gabrovska St., Veliko Tarnovo, Bulgaria
Email: hello@projectyordanov.com
Phone: +359 886 386 438

Supervisory authority for personal data: Commission for Personal Data Protection, 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, www.cpdp.bg.

2. Purpose of the Website

The Website presents the Company’s work and services: designing, redesigning and maintaining WordPress websites and online stores, and related services. On the Website you can browse our portfolio, case studies, reviews and articles and send us an enquiry.

No goods or services are sold and no contracts are concluded through the Website. A service contract is concluded separately, after a proposal and a confirmation in writing, including by email.

3. Intellectual property

3.1. What is protected

The content of the Website and the materials we send to Users and Clients are protected by copyright under the Bulgarian Copyright and Related Rights Act, Directive (EU) 2019/790 and applicable international law. This includes:

• texts, articles, case studies and descriptions;
• design, graphics, images, video and visual elements;
• web designs, prototypes and design files (for example Figma);
• proposals, presentations, analyses, technical briefs and plans, as expressed and presented;
• software code and developments.

3.2. Permitted use

You may browse the Website, quote short excerpts with attribution and a link to the page, and share links to its pages.

The Website may be indexed by search engines and by AI assistants that cite its content with a link to the source.

3.3. Prohibited use

Without the Company’s prior written permission you may not:

• copy, publish or distribute content from the Website in full or in substantial part, including on other websites;
• adapt the content and present it as your own;
• use the materials for commercial purposes, in training materials, presentations or in someone else’s portfolio;
• collect content from the Website in bulk by automated means in order to create competing or derivative content.

3.4. Liability for infringement

In the event of an infringement, the Company may demand that it stop immediately, claim compensation for material and non-material damage and take legal action.

4. Users’ obligations

Users must use the Website in good faith and in accordance with the law and these Terms. It is prohibited to:

• attempt unauthorised access, scan for vulnerabilities, overload or disrupt the Website;
• introduce malicious code or scripts;
• send spam, advertising or bulk messages through the enquiry form;
• provide false data or the data of a third party without their knowledge.

5. The enquiry form

By sending an enquiry, you:

• provide your data voluntarily and confirm that it is accurate;
• agree that we may contact you by email or phone about the enquiry;
• agree that correspondence may take place electronically.

The form is protected against automated submissions. Enquiries that look like spam or abuse may be rejected without a reply.

Sending an enquiry does not oblige the Company to take on the project. We reply in every case, including when we conclude that we are not the right partner.

How we process your data is described in the Privacy Policy.

6. Reviews and results

The reviews on the Website come from real clients, including those published on Clutch, and express their personal opinion. The results in our case studies were achieved on specific projects under specific conditions and do not guarantee the same result on another project.

7. Limitation of liability

The information on the Website is general and is not individual advice. The Company is not liable for:

• the content of external websites linked from the Website;
• temporary unavailability of the Website, technical errors or interruptions;
• damage resulting from decisions taken solely on the basis of the general information on the Website.

These limitations do not apply in cases of intent or gross negligence on the part of the Company.

8. Who our services are for

The Company’s services are intended for businesses, organisations and persons using them in the course of their trade or profession. They are not offered to consumers within the meaning of the Bulgarian Consumer Protection Act.

9. Proposals

Proposals and the materials accompanying them (budgets, analyses, prototypes, presentations) are provided for the recipient’s evaluation only and are confidential. Without the Company’s prior written consent, the recipient may not share them with third parties, including other agencies, designers or developers, or use them to have the project carried out by another contractor.

This confidentiality obligation applies regardless of whether the material is protected by copyright.

Unless stated otherwise, a proposal is valid for 30 days from the date it is sent.

10. Payments and invoicing

Unless the contract or the accepted proposal provides otherwise:

• the Company issues invoices by email, and they are deemed received when sent;
• invoices are payable by the due date stated on them, by bank transfer to the account indicated;
• some services may require advance payment;
• monthly maintenance services are invoiced periodically. If payment is more than 7 days late, the Company may suspend the service until payment is received;
• in case of late payment the Company may send reminders, suspend work on the project and charge statutory interest for late payment.

11. Portfolio and case studies

Unless the contract provides otherwise, the Company may name the Client and the completed project in its portfolio, case studies, on the Website and in marketing materials, including images of the project and the results achieved expressed as percentages. The Client’s absolute financial figures are published only with the Client’s explicit consent.

12. Liability under service contracts

To the extent permitted by law and unless the contract provides otherwise, the Company’s liability for damage in connection with the performance of a service is limited to the fees paid for that service in the preceding 12 months. This limitation does not apply in cases of intent or gross negligence.

The Company is not liable for damage caused by the Client’s actions or by third parties, including changes to the website made without the Company’s involvement, or by outages of hosting providers, payment systems and other external services.

13. Electronic communication

Email correspondence between the Company and Users or Clients is considered written and legally relevant. The Company may keep correspondence for evidentiary purposes for the periods set out in the Privacy Policy.

14. Personal data

Personal data is processed in accordance with the Privacy Policy published on the Website.

15. Changes to these Terms

The Company may amend these Terms. Amendments take effect when published on the Website. Contracts already concluded are governed by the version in force at the time of their conclusion, unless the parties agree otherwise.

16. Governing law and disputes

Matters not covered by these Terms are governed by Bulgarian law. The parties will seek to resolve disputes by agreement. Disputes between the Company and businesses that cannot be resolved by agreement are referred to the competent court in Veliko Tarnovo, Bulgaria.

17. Contact

For questions about these Terms: hello@projectyordanov.com, +359 886 386 438.